Privacy Policy

INTRODUCTION
Black NZ complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information refers to details about an identifiable individual (a natural person).

This policy explains how we collect, use, disclose, and protect your personal information. It does not limit or exclude any of your rights under the Act. For more information about the Act, please visit www.privacy.org.nz.

CHANGES TO THIS POLICY
We may update this policy by uploading a revised version to our website. Changes will apply from the date the updated policy is posted.

Last updated: December 2024.

COLLECTION OF PERSONAL INFORMATION
We may collect personal information about you from:

You, when you provide it directly to us, including via our website, related services, registration or subscription processes, direct contact (e.g., telephone or email), or when you purchase or use our services and products.
Third parties, where you have authorised it, or the information is publicly available.
Whenever possible, we prefer to collect personal information directly from you.

USE OF PERSONAL INFORMATION
We may use your personal information to:

Provide services and products to you.
Market our services and products to you.
Improve our services and products.
Bill you and collect payments, including authorising and processing credit card transactions.
Respond to your communications, including complaints.
Protect and enforce our legal rights and interests, including defending claims.
Fulfill any other purpose authorised by you or the Act.

DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to:

Other companies within our group.
Service providers supporting our operations, such as IT system hosts or data centers.
Third parties in accordance with your authorisation or as required by law (e.g., regulatory authorities, law enforcement agencies).
Entities involved in a potential sale, merger, consolidation, liquidation, or reorganisation of Black NZ.

Some service providers may be located outside New Zealand, meaning your personal information may be processed overseas.

PROTECTING YOUR PERSONAL INFORMATION
We take reasonable steps to safeguard your personal information from loss, unauthorised access, or misuse.

ACCESS AND CORRECTION OF PERSONAL INFORMATION
You have the right to:

Access your personal information held by us, subject to the grounds for refusal outlined in the Act.
Request corrections to your personal information.
To exercise these rights, please email us at info@blacknz.co.nz. Evidence may be required to verify your identity.

We may charge reasonable costs for providing copies of your information or processing corrections.

INTERNET USE
While we take steps to maintain secure internet connections, providing personal information online is at your own risk.

If you follow links to external websites, we recommend reviewing their privacy policies before submitting personal information.

COOKIES
Our website uses cookies to monitor usage. You can disable cookies in your browser settings, though this may limit some website features.

CONTACTING US
If you have questions about this policy or wish to access or correct your personal information, please contact us at:

Email: info@blacknz.co.nz